Administration & Support Roles

Redford Institute of Vocational Studies is looking for a professional, organised, and student-focused Administration & Support Officer to support daily office operations, student services, and general administrative tasks.

The role involves handling student enquiries, maintaining records, assisting with enrolment-related documentation, preparing office documents, coordinating communication, and supporting students, trainers, and management staff.

This position is suitable for someone who is friendly, reliable, detail-oriented, and confident in managing office and student support duties in a vocational education environment.

Key Responsibilities:

• Handle student enquiries through phone, email, and front desk communication
• Assist with enrolment, admissions, student records, and documentation
• Maintain accurate files, reports, forms, and office records
• Provide administrative support to trainers, managers, and student support staff
• Prepare letters, emails, reports, and general office documents
• Coordinate communication between students, staff, trainers, and management
• Assist with student support services and course-related follow-ups
• Manage data entry, filing, scanning, printing, and document control tasks
• Maintain a professional, organised, and welcoming office environment
• Support general office operations as required

Required Skills:

• Good communication and interpersonal skills
• Strong organisation and time management skills
• Basic computer skills, including MS Word, Excel, and Outlook
• Accurate data entry and record-keeping skills
• Friendly, professional, and student-focused attitude
• Ability to work independently and as part of a team

• Opportunity to work in the vocational education sector
• Supportive and professional workplace environment
• Career growth in administration, admissions, and student support
• Chance to work with students, trainers, and management staff
• Helps build strong communication, organisation, and office skills
• Meaningful role supporting students in their education journey