Retail Manager

Our business is committed to delivering excellent customer service, maintaining a diverse product range, and providing a clean, organised, and welcoming shopping environment. As our business continues to grow, we are seeking a dedicated and experienced Retail Manager to lead our store operations and contribute to our continued success..

• Manage the day-to-day operations of the retail store to ensure efficient and profitable performance.
• Lead, supervise, motivate, and support staff to deliver exceptional customer service.
• Recruit, train, roster, and monitor employee performance.
• Develop and implement sales strategies to maximise revenue and achieve store targets.
• Monitor inventory levels, coordinate stock ordering, and maintain accurate stock control.
• Ensure merchandise is displayed attractively and store presentation meets company standards.
• Oversee pricing, promotions, and seasonal product displays to maximise sales opportunities.
• Manage store budgets, monitor operating expenses, and prepare performance reports.
• Handle customer enquiries and resolve complaints professionally and efficiently.
• Ensure compliance with workplace health and safety requirements and company policies.
• Monitor security procedures to minimise stock loss and maintain store assets.
• Liaise with suppliers and senior management regarding stock availability and business operations.
• Analyse sales trends and recommend strategies to improve business performance.

To be successful in this role, you will have:

• AQF Diploma or higher qualification in Retail Management, Business, Management or a related field
• At least one year of relevant retail management experience.
• Demonstrated experience managing retail store operations.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.
• Experience with inventory management, merchandising, and stock control.
• Sound financial and budgeting skills.
• Ability to work in a fast-paced retail environment while maintaining high operational standards.
• Proficiency in Point of Sale (POS) systems and Microsoft Office applications.
• Strong problem-solving and decision-making skills.

• Secure full-time employment with a growing retail business.
• Competitive salary package based on skills and experience.
• Opportunity to lead a diverse and dynamic retail team.
• Supportive and collaborative working environment.
• Career development and long-term progression opportunities.
• Hands-on role with responsibility for daily business operations.
• Opportunity to contribute to business growth and operational improvements.