The Counter Staff member is responsible for front of house operations, customer interaction, and order management. This role directly affects customer satisfaction. Poor attitude or mistakes will cost the business money.Key Responsibilities...
$ 55,000–59,998 / YearlyPart TimeOn-site
Newcomb, Victoria, Australia
WORK PATTERNPart Time
EXPERIENCEFresh
INDUSTRYFood & Beverages
How to apply
- CV
The Counter Staff member is responsible for front of house operations, customer interaction, and order management. This role directly affects customer satisfaction. Poor attitude or mistakes will cost the business money.
Key Responsibilities- Greet customers and take orders accurately
- Operate POS systems and process cashless payments
- Coordinate orders with kitchen staff
- Serve food promptly and professionally
- Handle customer enquiries and complaints calmly
- Maintain cleanliness of counter and dining areas
- Assist with restocking and basic cleaning duties
- Follow workplace health and safety procedures
- Strong customer service skills
- Clear spoken communication
- Ability to multitask during busy periods
- Basic computer and POS skills
- Professional appearance and behaviour
- No experience required
- Hospitality or retail experience preferred
- Rostered shifts
- Penalty rates
- Paid training
- Supportive team environment
- Career progression to Supervisor roles
THE PIZZA HOT SPOT is a quick service restaurant operating in the food and beverage sector, specializing in freshly prepared pizzas and fast casual meals. The brand focuses on quality ingredients, consistent taste, and efficient service to meet the expectations of customers in high demand food retail environments.
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