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CANDIDATE PROFILE

Chen H.

IT Support Specialist

Available immediately Geelong, Victoria
EXPERIENCE7 years
CAREER LEVELExperienced Professional
CLASSIFICATIONInformation Technology
ABOUT

Experienced IT Support Specialist with 10+ years of expertise in network management, troubleshooting, and infrastructure support. Adept at resolving technical issues, implementing software updates, and maintaining high system reliability.

SKILLS
  • IT Skills
  • HTML
  • Software development
EXPERIENCE

IT Support Specialist

Global IT Services, geelong , victoria · Geelong, Victoria, Australia

Oct 2016 – Present

Managed IT infrastructure and client support requests Implemented software updates and security protocols

IT Support Technician

Tech Solutions Pty Ltd, Geelong,Victoria · Geelong, Victoria, Australia

Sep 2013 – Oct 2016

Provided technical support for hardware and software issues Assisted in network management and troubleshooting

EDUCATION

Bachelor of Information Technology,

Deakin University — Geelong Waurn Ponds Campus , Geelong , Victoria · Bachelors · Bachelors in Technology

Completed Oct 2026 · Geelong, Victoria, Australia