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CANDIDATE PROFILE

Ananya D.

Customer Service Executive

Available immediately Brisbane, Queensland
EXPERIENCE8 years
CAREER LEVELExperienced Professional
CLASSIFICATIONCustomer Service
ABOUT

Dedicated Customer Service Executive with 8+ years of experience in client support, CRM management, and team coordination. Skilled in improving customer satisfaction, implementing loyalty programs, and resolving issues efficiently.

SKILLS
  • Problem analysis
  • Teamworking skills
  • Analytical thinking
EXPERIENCE

Customer Service Executive

Global Retail Co., Brisbane, QLD · Brisbane, Queensland, Australia

Jul 2018 – Present

Led customer support team and improved service satisfaction Implemented loyalty programs and engagement strategies

Customer Service Representative

Tech Solutions, Brisbane, QLD · Brisbane, Queensland, Australia

Mar 2015 – Jun 2018

Managed client inquiries via phone and email Maintained CRM database and processed customer feedback

EDUCATION

Bachelor of Business Administration,

Queensland University of Technology, Brisbane, QLD · Bachelors · Bachelors in Business Administration

Completed Oct 2026 · Brisbane, Queensland, Australia