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CANDIDATE PROFILE

Isabella C.

Customer Service Executive

Available immediately
EXPERIENCE11 years
CAREER LEVELExperienced Professional
CLASSIFICATIONCustomer Service
ABOUT

Customer-focused professional with 7+ years in client service, CRM management, and team leadership. Adept at improving customer satisfaction, implementing loyalty programs, and resolving complex issues efficiently.

SKILLS
  • Customer Service
  • COMMUNICATION
EXPERIENCE

Customer Service Executive

Global Retail Co., Perth, WA · Perth, Western Australia, Australia

Jul 2019 – Present

Led customer support team and improved satisfaction rates Implemented customer loyalty programs and engagement strategies

Customer Service Representative

Tech Solutions, Perth, WA · Perth, Western Australia, Australia

Feb 2016 – Feb 2019

Handled client inquiries via phone and email Managed CRM system and customer feedback

EDUCATION

Bachelor of Business Administration

Curtin University, Perth, WA · Bachelors · Bachelors in Business Administration

Completed Oct 2026 · Perth, Western Australia, Australia