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CANDIDATE PROFILE

Neha R.

Customer Service Assistant

Available immediately Adelaide, South Australia
EXPERIENCE2 years
CAREER LEVELEntry Level
CLASSIFICATIONAdministrative, Human Resources, and Customer Service
ABOUT

Enthusiastic and customer-focused professional with over 1 year of combined experience in customer service and administrative support. Skilled in communication, problem-solving, and CRM tools, with a strong ability to handle client queries effectively. Recently graduated in Business Administration and seeking a role in Customer Support / Administration / Frontline Services where I can apply my skills to deliver excellent service and grow professionally.

SKILLS
  • Customer Service
  • Effective communication skills
  • Time Management
EXPERIENCE

Customer Service Assistant

Adelaide Retail Group, Adelaide, SA · Adelaide, South Australia, Australia

Jan 2024 – Present

Provided assistance to customers with inquiries, purchases, and complaints, ensuring high customer satisfaction. Handled billing, refunds, and POS transactions with accuracy. Conducted regular stock checks and maintained store displays. Consistently praised for friendly and helpful service.

Administrative Intern

South Australia Business Services, Adelaide, SA · Adelaide, South Australia, Australia

Jun 2022 – Nov 2023

Supported the administrative team with scheduling, document preparation, and data entry. Managed email and phone inquiries, ensuring prompt and professional responses. Maintained accurate office records and assisted with report preparation. Contributed to organizing team meetings and small company events.

EDUCATION

Bachelor of Business Administration (BBA)

University of Adelaide, Adelaide, SA, Australia · Bachelors · Bachelors in Business Administration

Completed Oct 2026 · Adelaide, South Australia, Australia